Terms and Conditions
1. Parties to the Contract
1.1 The contract is between you the buyer and Wardrobe Design Online Ltd. the seller. The goods shall be the products which are supplied by the seller to the buyer according to these terms and conditions.
1.2 The placement of an order expresses acceptance of our Terms & Conditions of business.
2. Price and Payment
2.1 The price payable to the seller by the buyer for goods is as displayed on the web site and confirmed by the seller. For special items or items sourced upon request by the buyer the price is as confirmed by the seller.
2.2 The seller reserves the right to alter the price of any goods prior to delivery if deemed necessary due to change in cost to the seller in supplying these goods. In this case the buyer will be informed of any change prior to delivery.
2.3 Unless otherwise stated all prices are inclusive of VAT.
2.4 The seller reserves the right to alter the price and specifications of any goods advertised on the web site without prior notice.
2.5 Payment in full will be required at time of order.
2.6 The seller retains ownership of the goods until payment in full has been made by the buyer to the seller.
3.1 Delivery will in most cases be made direct from the sellers address to the buyers address.
3.2 Our usual delivery is approximately 4 weeks from placing an order. Delivery times are given in good faith and are an indication only. The seller can not be held responsible for any direct or indirect expenses caused due to late delivery. The seller will always do everything within their power to keep to a delivery date, but there may be reasons outside of their control that cause delays.
3.3 The seller will always inform the buyer of any predicted delays as soon as practically possible.
3.4 Late delivery does not constitute a reason for the buyer to cancel the contract or refuse or delay payment.
3.5 The seller reserves the right to deliver the goods in more than one visit when deemed necessary.
3.6 The seller remains responsible for the goods until delivered and signed for, at which time the buyer takes responsibility for the goods.
3.7 The seller retains ownership of the goods until payment has been received in full.
3.8 The buyer is responsible for informing the seller of any difficult conditions at the delivery address. The seller reserves the right to leave the items in a safe and secure location chosen by the delivery team should this be necessary.
3.9 The buyer must be present to receive the delivery and sign for it. Should the buyer not be present a person or persons which the buyer has previously informed the seller of must be present.
3.10 It is imperative that the buyer unwraps and inspects the goods thoroughly before signing the delivery note, the driver will wait while you do this. Any claims where the delivery note has been signed “received in good condition” will not be accepted.
3.11 Deliveries are to ground floor only.
4. Cancellations, Returns and Replacements
4.1 No items for return can be accepted at the seller’s business premises without prior agreement.
4.2 Standard items ordered in error can be returned provided they are in a unused /unopened condition. The buyer will be responsible for any carriage charges incurred in their return and all items will be subject to a 10% re-stocking fee
4.3 The buyer is responsible for specifying the requirements of any special or made to measure or bespoke items. Made to measure items can not be returned if ordered incorrectly.
4.4 Wardrobe Design Online Ltd. cannot be held responsible for the unsatisfactory fitting of its products as a result of mistakes made by the buyer when measuring; changes on any measurements must be notified in writing within 24 hours of order.
4.5 On approval orders will not be accepted
4.6 Any missing items or faulty items that are reported within 24 hours will be repaired or replaced at the sellers expense.
4.7 The seller retains the right to repair rather than replace items if deemed appropriate by the seller.
4.8 The matching of board and door is subjective and the sellers choice of board is final. It is the buyers responsibility to obtain a sample of the board and notify the seller of any special requests prior to placing an order.
5. Limitation of Liability
5.1 The seller shall not be liable for any loss or damage arising from a direct or indirect result of the seller’s performance.
5.2 The seller will not accept responsibility for damage to any equipment in which their products are used for the purpose other than those for which it was designed. 6. LAW 6.1 The seller and buyer submit to the exclusive jurisdiction of the Scottish courts even when the buyer is located outside of Scotland.